Our team is here to help
Reach out to us through any of the communication channels below. Our team is ready to assist you promptly and help find the best solution.
For more details, refer our Terms of Use Communication Channels and Service Level Agreement(SLA).
Email Support
Working Hours: Sunday - Thursday: 8 AM to 8 PM | Saturday: 8 AM to 8 PM Availability: 24/7
X (Twitter) Support
Working Hours: Sunday - Thursday: 8 AM to 8 PM | Saturday: 8 AM to 8 PM Availability: 24/7
Call Support
Working Hours: 24/7 Availability: 24/7
WhatsApp Support
Availability: 24/7
Sign Language Support
Working Hours: Sunday - Thursday: 8 AM to 8 PM Availability: 24/7
Live Chat Support
Working Hours: Sunday - Thursday: 8 AM to 4 PM Availability: 24/7
Support Request Form
Working Hours: Sunday - Thursday: 8 AM to 8 PM | Saturday: 8 AM to 8 PM Availability: 24/7
Guides & Information
Complaints Guide
The guide explains complaint reception and handling in a unified system, with timelines and an escalation mechanism.
FAQs
Find answers to common questions about Musaned, including services, policies, and support. Browse our FAQs for quick solutions and detailed guidance.
Service Level Agreement (SLA)
Our SLA sets service standards, ensuring transparency, reliability, and defined response times.
Terms of Use Communication Channels
Review the terms of use for Musaned’s communication channels, including updates and user responsibilities.